Uber's current HR crisis is a text book example of tone at the top leading to a failing culture. How Uber addresses this will determine the extent to which it matures into a truly great company.
The Brexit vote and Trump's election were two major upheavals on a global scale, but for French services provider Atos, it's a case of finding the best way to create opportunities out of the uncertainties.
The shadow of Donald Trump hung over the Nasscom Leadership Forum in Mumbai last week, but Indian tech leaders found reasons to be cheerful.
The nature of customer service is changing as customers become more adroit in their use of digital technologies. How is the call center responding and what does this mean for sales? The answer will surprise some.
2016 was the year of the unexpected; 2017 is the year of volatility. Genpact CEO N. V. Tyagarajan sees the dangers, but also the opportunities for driving digital transformation.
Cognizant brings in 80% of its revenues from North American clients, but has 75% of its workforce in India. In these H-1B uncertain times, no wonder it plans to ramp up US headcount.
As President Trump denounces the US judiciary, 97 tech firms have stepped up to the mark in a legal filing to take a stand against his immigration and travel ban.
IT professional services firm Traction on Demand keeps talent turnover below 5% by making sure employees are at least 72% happy in their work
The war for tech talent is only set to escalate over the next few years, but it is often difficult and pricey to find new skills. So how can you best go about ensuring that you keep hold of the people you’ve got? Cath Everett investigates.
While the tech industry promotes diversity and globalization, politics has been moving in the opposite direction. Inclusion must reach the left-behind too.
The UK version of Deloitte's CIO survey is a revealing look at CIOs in transition - and the talent issues holding them back. Here's my critical review.
SAP takes a stand on workplace diversity and inclusion, arguing that enterprises who do likewise can beat the talent shortage and build business growth
In this edition: HR needs to get out more if it wants to transform. Plus a deeper look at AI and it's bigger danger - humans. More future of work debates, with a talent platform twist. AWS ups its enterprise game, and I pick on a wet noodle apology.