GDS doesn’t usually come in for criticism when it comes to the digital transformation of government, but the National Audit Office has pointed a finger of blame in its direction as part of an overall critique of Defra’s CAP payments shortcomings. Lessons need to be learned.
More than a quarter of English local authorities have introduced e-marketplaces to enable citizens to buy social care in a model not dissimilar to the US Health Insurance Marketplace. Will such platforms transform service delivery or simply end up replicating old models?
Certain ‘big ticket’ vendors will breath a sigh of relief that Francis Maude has stepped down as Minister for the Cabinet Office after five years, but it’s still unclear where the new lines of responsibility lie.