GDS doesn’t usually come in for criticism when it comes to the digital transformation of government, but the National Audit Office has pointed a finger of blame in its direction as part of an overall critique of Defra’s CAP payments shortcomings. Lessons need to be learned.
More than a quarter of English local authorities have introduced e-marketplaces to enable citizens to buy social care in a model not dissimilar to the US Health Insurance Marketplace. Will such platforms transform service delivery or simply end up replicating old models?
Resistance to change has often been an allegation levelled at the civil service, but it’s one that could prove fatal to digital transformation ambitions.
Certain ‘big ticket’ vendors will breath a sigh of relief that Francis Maude has stepped down as Minister for the Cabinet Office after five years, but it’s still unclear where the new lines of responsibility lie.
The Department for Work and Pensions has come under fire again for Universal Credit IT problems and poor training that could leave claimants at a disadvantage.
The Department for Work and Pensions claims that Universal Credit is on track and that by this time next year the system will be in every job centre in the country.
Jen Pahlka, founder of Code for America, serves up a reminder that government IT is about people’s lives, not just technology rollouts.
Derek du Preez offers up his top ten favorite stories from diginomica in 2014.
- Just £34m of the £697m spent on IT assets will be used for the final system
- A digital system is being developed in-house that will replace the current development
- The current ‘twin-track’ approach gives the government a Plan B, according to the Treasury
- Universal Credit has been given an amber/red rating by the MPA
Everyone agrees digital transformation is essential at HMRC, but the UK tax authority is running out of time to put its plans in place. What happened to the government’s ‘red lines’?
Universal Credit was introduced to simplify the UK benefit system, but a new Channel 4 documentary points to a number of worrying problems.
A powerful and compelling call to arms from the head of the UK Government Digital Service that has lessons for digital government around the world.
GOV.UK celebrates second anniversary with a billion visits, but GDS admits to missing its digital exemplar targets.