More than a quarter of English local authorities have introduced e-marketplaces to enable citizens to buy social care in a model not dissimilar to the US Health Insurance Marketplace. Will such platforms transform service delivery or simply end up replicating old models?
- Just £34m of the £697m spent on IT assets will be used for the final system
- A digital system is being developed in-house that will replace the current development
- The current ‘twin-track’ approach gives the government a Plan B, according to the Treasury
- Universal Credit has been given an amber/red rating by the MPA