Enfield London Borough Council is half-way through a project to introduce IPSoft’s Amelia chatbot to act as a front end to digitised front line services.
Digital Greenwich is an incredibly complex local programme that aims to make personal services more responsive to citizens.
Essex CIO David Wilde’s smart technology programmes aim to transform housing, transport and wellbeing across the county, but how practical are they?
We speak to CEO Andrew Grant about why Aylesbury Vale has been able to transform so rapidly when much of local government struggles.
Wayne Story, Civica CEO, explains why the company has integrated a full ‘digital’ line into its core business.
Matthew Cain heads up a digital team at the heart of Buckinghamshire County Council. He writes for diginomica/government on the challenges facing local gov.
Liverpool and Salford City Councils come together to collaborate on meeting their operational and service needs, using S/4 HANA as the core platform, prompting SAP to eye-ball another way to build its presence in the local authority marketplace .
The Council is an independent group, but is supported by Socitm, and is has picked some digital exemplars for local government.
A new report release by PwC, which surveyed nearly close to 100 chief executives and local government leaders, highlights a gap between expectation and digital delivery.
Veterans of the first wave of tech-driven UK public service delivery tell Think Cloud for Local Government are somewhat surprised to see how little we’ve really progressed in ten years.
The last holdouts to big tech-powered local government transformation may need to fasten their safety belts.
A provocative opener to today's THINK.Cloud for Local Government conference at Manchester Central. The message? Think like Uber, but with a public service mindset.
Local government's track record on cloud adoption lags far behind central. Will the same be the case with wider digital transformation?