Lands End has a great history as a catalog business, but now needs to focus on becoming an e-commerce platform, reckons new CEO Jerome Griffith.
Who isn't a "data-driven" business these days? At Domapalooza 2017, I met a Domo customer that's walking the walk. Colony American Finance CIO Matthew March shared how lean IT helps them excel. It's also a cloud BI story, moving from spreadsheet chaos to business actions. March has numbers to back it up - including a 100 percent company-wide adoption rate.
Cisco is digitizing the whole candidate journey in a bid to attract, engage and employ more high quality recruits.
Worcestershire County Council’s Head of Digital Transformation, Neill Crump, explains how the organisation may one day be operation 100% in the cloud.
Story telling is the lifeblood of winning the customer. We've analyzed how we perform in exposing and engaging with those stories. The results are compelling.
OakNorth Bank, the first in the UK to run 100% in the cloud, recounts why it made the move and lessons learned from the experience
T-Mobile understands that the customer journey doesn't end when the relationship ends. They also understand how to help customers in an appropriate fashion when things go wrong.
Tiffany is the ultimate in luxury retail brands and the low percentage that its e-commerce operations represents of total sales is indicative of the omni-channel challenges associated with the high end market.
Thames Water has formed a digital innovation and technology team to help modernize its legacy IT and assets as it adapts to a new business landscape
The charity has announced the development of an IBM Watson-powered virtual assistant to interact with website visitors in a form that feels like a natural conversation.
ABI is on a journey of infusing innovation into every part of the organization. That requires a significant degree of cultural change. Here's how they're doing it.
Marketing automation is still on the buzzword treadmill. But too often, "automation" ends up being too automated, and not personalized to our device and priorities. In this use case with marketing automation vendor Kahuna, Barb Mosher Zinck tells a tale of marketing automation done right - and what we can learn from Scondoo about how to truly personalize our services.
Combining IBM Chef Watson into a Salesforce-based e-commerce portal helped Kellogg's Bear Naked speed an AI-powered custom product line to market