Who isn’t a “data-driven” business these days? At Domapalooza 2017, I met a Domo customer that’s walking the walk. Colony American Finance CIO Matthew March shared how lean IT helps them excel. It’s also a cloud BI story, moving from spreadsheet chaos to business actions. March has numbers to back it up – including a 100 percent company-wide adoption rate.
Thames Water has formed a digital innovation and technology team to help modernize its legacy IT and assets as it adapts to a new business landscape
The charity has announced the development of an IBM Watson-powered virtual assistant to interact with website visitors in a form that feels like a natural conversation.
Marketing automation is still on the buzzword treadmill. But too often, “automation” ends up being too automated, and not personalized to our device and priorities. In this use case with marketing automation vendor Kahuna, Barb Mosher Zinck tells a tale of marketing automation done right – and what we can learn from Scondoo about how to truly personalize our services.
Swedish boutique cider company anticipates fruits of its shift from an ageing Movex system to Infor CloudSuite Food & Beverage.
Combining IBM Chef Watson into a Salesforce-based e-commerce portal helped Kellogg’s Bear Naked speed an AI-powered custom product line to market
In what is a first for this author, product placement planted the seed that eventually led to a buy decision. It’s an interesting approach but one which conceals a different approach to buying that is refreshingly cogent.
In this edition: fresh IoT and IBM Watson use cases point to new business models. Plus: using customer data without damaging trust. The banks hits a crossroads with blockchain pursuits; bad coverage ensues. AWS outage in review, and Wall Street gets SaaS jitters. Plus: whiffs-a-plenty.
Tired old stores and digital growth – twin challenges for CEO Brian Cornell as he tries to build an omni-channel future for Target.