Archive: Productivity

Read more on: Collaboration sharing and digital productivity
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A primer on the CRM blockchain

While blockchain started its life as an enabler for cryptocurrencies, attention is now turning towards its application in security for CRM. Think that's pie in the sky? Read on.

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Inside SAP's Google Cloud partnership news - a Google Cloud Next review

SAP's newly-announced partnership with Google Cloud at Google Cloud Next raises a number of questions. In this dual-authored post, Jon and Brian share what they've learned to date. Here's why we think this announcement matters to customers - and what you should be tracking as this unfolds.

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How Coach improved visual merchandising through digitization

Enterprises have learned the hard way that manual processes don't scale. The hope is that digitization can solve that - but that's not always the case. Barb Mosher Zinck shares how Coach's smart use of collaboration tech has enabled them to manage the physical presentation of 1,000 global stores.

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Enterprise hits and misses - Microsoft Teams, Slack screams, and Oracle closes... NetSuite

In this edition: Microsoft announces Teams, Slack freaks out, and collaboration turns a corner. Oracle's pursuit of NetSuite is (mercifully) over, but the UK fallout from Brexit and Uber isn't. Smart ideas provide an antidote to security hack hype. Your whiffs include a couple of bloggers who left two ingredients - effort and passion - out of their writing recipe this time around.

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Walmart’s experiment - increased pay

Walmart's efforts to compete have always been predicated on minimizing cost. It backfired in 2012-13 and the company has had to course correct, paying its employees more as a way of revitalizing customer service.