Couchbase CEO Bob Wiederhold takes a bold position on the importance of NoSQL for digital business. At Couchbase Live, he gave me the reasons why.
Safe Harbor has fallen. What happens next is far from clear but citizens’ rights need protection. Now is the time for a level reset.
A response to Brian Sommer’s polemic about the future of ERP. It could work…
Tribune Media pivoted its business model, using that as the opportunity to reinvent finance with Workday Financials. The project was completed inside seven months.
Barclays iPortal attempts to offer customers a more secure method of accessing accounts. The theory is fine, the outcome less so.
Digital signature service DocuSign has made three international acquisitions in the past two years to serve the global enterprise market
SAP’s recent hybris announcements are the tip of a very big iceberg. At stake is ownership of the real customer relationship.
Consumer trust is eroding. One of the best ways to win that trust back is through employee advocacy programs, but there are pitfalls. New diginomica contributor Barb Mosher Zinck assesses the latest research.
Are we about to enter the next disruptive trend – “chaotic architecture”? Charlie Bess certainly hopes not. Bess contrasts the benefits of agile architecture with the problematic idea of chaos.
Starbucks mobile app provides a superb customer experience that makes convenience trump quality. That’s an extraordinary feat. Here’s how.
Inflexible enterprise systems built when change was costly and efficiency trumped customer choice face digital nemesis from the likes of Airbnb and Uber
A simple error can lead to complexity that leaves support stuff stuck, unable to do what is obvious, because processes and departments are not aligned.
s the technology buyer finally becoming rational? Sailthru CEO Neil Lustig thinks so – and the implications for tech and marketing leadership are huge. In his first diginomica piece for Sailthru, Lustig explains the marketing/tech/data convergence driving the new buyer.