Archive: Hits and misses

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Enterprise hits and misses - Shell Downstream CIO issues digital warning, HfS sparks talent debate

In this edition: Why Shell's Downstream CIO believes that CIOs must earn their business relevance or walk the career plank. HfS sparks a debate on the future of work and the obsession with digital efficiency over a purpose that matters. Also: what we've learned over the event season about AI and customer-savvy. Your whiffs include Facebook stepping in it, Google stepping in it twice, and: I go back on my airlines ban to assess British Airways.