I didn't know if the speakers at the Infor Federal Forum event would agree on anything. After all, we were in Washington D.C. where divisive politics are the rule these days. But the assembled agreed on one thing: the government has a recruitment and talent problem. How to fix that problem is where the conversation got interesting.
Scandals and uncertainty have rocked the online ad industry, raising questions for advertisers on value versus cost. Facebook and Google are hogging the growth, leaving publishers and their ad clients with uncertain futures. But what are the alternatives? And when will readers get fed up with invasive, ad-heavy UX? Yes, gory screen shots are included.
One highlight from our local NERD Summit was a well-thought presentation on inclusive design. Here's the takeaways, including presenter Mike Miles' Four Pillars of Inclusive Design. I also bring up one big gotcha not mentioned.
In this edition: IoT security gets real - and what to do about it. Plus AI gets vertical, and practical, as several smarties shine light on what AI can actually do in 2017 (and it ain't chatbots). U.S. ISPs get a problematic win over privacy, and the Oracle-wants-Accenture rumors get a roasting. Your whiffs include a dog that did, self-driving car infatuations, and my old stomping grounds - skewering music pirates and their philosophical defenders.
BI has to change - that much we know. But the trap is to assume that cool new tools will save the day. At Domopalooza 2017, customers like Sephora told a more nuanced tale, sharing how they combined modern BI tools with a rigorous collaboration with the business. Change is the hard part, but as we learned from companies like Target, business users can be won over - if we do this right.
A breezy PR email on workplace productivity ruffled my feathers. But my snarky response led me to a much more substantive debate with Harmon.ie CEO Yaacov Cohen. He shared Harmon.ie's latest machine learning/Outlook-based approach to easing worker distractions. Then we got into the problem of always-on workplace culture, notification noise, and what the modern worker is up against.
It's not easy to change how a business uses data. Now trying doing that at Target scale. At Domopalooza 2017, Target's Ben Schein and Lisa Roath shared their data adventures from the BI team and business user view. In this installment, I look at how Schein used Domo to build momentum for real time data at Target - and how decision making is changing as a result. Bonus: some Black Friday war room gotchas and fixes.
In this edition: why technical bankruptcy is innovation quicksand. Also: IBM changes the enterprise blockchain debate with its blockchain as a service offering. Plus self-disruptive CIOs, ERP lawsuits, and diversity gets real. Your whiffs include, of course, United Airlines and its wardrobe (policy) malfunction. But that's not the only whiff of note.
I was waiting in anticipation of Medium's bold new reader-supported model. Whoops. Here's why I'm disappointed, and why it won't work. But that doesn't mean Medium is doomed either.
Who isn't a "data-driven" business these days? At Domapalooza 2017, I met a Domo customer that's walking the walk. Colony American Finance CIO Matthew March shared how lean IT helps them excel. It's also a cloud BI story, moving from spreadsheet chaos to business actions. March has numbers to back it up - including a 100 percent company-wide adoption rate.
Domo talks a big BI game and Domopalooza is a whirlwind. My job: to parse through the fun and festivities to see what Domo's customers have to say, on the keynote stage and in the hallways. Here's the news and questions that stood out from day one.
Whenever I get the chance to hear about alternatives to spray-and-pray "personalization" and generically-dumb customer surveys, I'm all ears. Tyler Douglas of Vision Critical made his case for why market research needs to change - and how customer communities provide a different, and more effective model.
In this edition: A look beyond the robots, into emotional intelligence and culture change where humans can - in theory - make the difference. Plus: Google's enterprise cloud play gets a harder look, and new pieces on re-inventing talent, DBAs, and, alas, net neutrality. And, some awkward whiffs that may surprise you.