Three things I thought I'd never write about in one article: cannabis, DevOps and cloud ERP. But at Privateer Holdings, these three make a good mix - and a recipe for growth. At the Acumatica Summit, CIO Cuba Flowers told me their story.
In this edition - the collaboration market heats up, and the founder of Linux calls BS on tech "innovation." Weekend news steals the show, with SAP winning an indirect access court case with a bitter aftertaste. Uber gets called out for by a female ex-employee, and Yahoo is an open door - for customer data. Whiffs include, appropriately enough, the BS awards, and a fun/awkward email exchange.
Yeah, I'm an agile development fanboy. That's why I need data to keep my idealism in check. Computer Economics' new survey on agile development challenged my thinking. Insights behind the report bring clarity to agile's relevance - and explain why barriers to adoption persist.
Booking a flight is not what you'd call frictionless. Making sure you get that flight at the best price is worse. Hopper set about to change that. In the process, they've learned plenty on push marketing, conversions, and earning customer loyalty. Hopper's Dakota Smith shared how they've become a major player in mobile flight bookings - and how product analytics from Mixpanel paid off.
How do you escape the chaotic tyranny of spreadsheets? If you're LendKey Technologies, you challenge three cloud ERP vendors to a functionality bake-off. At the recent Acumatica Summit, LendKey's Stacey Rohrbaugh told me about their Acumatica project, the results, and where this online lending firm is headed next.
In this edition: why IoT adoption is slowed by lack of open standards. And: why tech companies are taking action on H-1Bs, and that's not all. Feature charts erodes trust; does AI erode the middle class? Your whiffs include Megadeth getting puppet-mastered, and IoT devices running amok.
I headed to the NRF retail extravaganza with burning questions about how retailers succeed in Amazon's shadow. Thanks to a slew of meetings and demos with startups, analysts, and assorted industry players, I got some answers. Here's a five point roundup, complete with graphics and videos.
Mark Finnern's career is steeped in community. The danger is to build an enterprise community that is sterile and flat. That doesn't impress buyers or improve customer experience. During a recent video shoot, Finnern and I discussed the art of enterprise community. Here are five pitfalls to avoid if you want your community to shine.
At Inforum 2016, I nabbed an exclusive sit-down with Mike Boivin of Graybar Canada to learn about his experience with Infor's Pricing Science for Distribution. Boivin shared their early results, and challenges overcome. We talked about the fear managers have turning over pricing decisions to algorithms - and how to get that balance right.
In this edition: financial software nears closer to modernity, and Dinosaurs trample Unicorns (usually). Plus: the ethics, surprises, and dark side of AI (poker has fallen!). Customer service is bogging us down with useless "empathizers." Your whiffs include premature desolation, a Southwest (dis)service, and, of, course, bad Super Bowl commercials.
The Acumatica Summit provided the first - but likely not the last - blockchain keynote demo of the year. This one had some legs, with live product from Acronis. I spoke to the Acronis team afterwards, and shot a quick video. My chat with two Hyperledger enthusiasts adds more on why 2017 is a big year for blockchain. Not for hype, but for proving use cases at scale.
Retail is tough, but online retailer Shoebacca is winning. At the Acumatica Summit, I found out how they are pulling it off. Shifting from internal IT hassles to a customer focus is a big piece of the puzzle. So is reaching millennials. Shoebacca shared why they took the early adoption risk with Acumatica Commerce. Up next: smarter forecasting.
An impromptu podcast with CEO Jon Roskill at Acumatica's annual conference shed light on the pursuit of modern ERP. Roskill also explained why ERP vendors should respect the customers' need for "multi-cloud." Here's my review of a new world of ERP, where RESTful APIs become bragging rights.