Denis Pombriant

Denis Pombriant

Denis Pombriant is a well-known front office analyst and thought leader. He is the founder and managing principal of Beagle Research Group, LLC. His new book, Solve for the Customer looks at how vendors can better engage customers by leveraging Customer Science. Pombriant maintains an active research, writing and speaking calendar.
Denis Pombriant

Archive: Denis Pombriant

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Trainwreck - the danger of upending net neutrality

Net neutrality is a central pillar of Internet freedom that has come under attack - again. Efforts to rollback hard won rights cannot and should not be ignored because any attempt to mobilize monopoly power affects everyone.

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Online privacy’s brave new world - a Balkanized USA?

Rolling back Federal online privacy carries with it the risk that the U.S. ends up with a patchwork of State legislation that Balkanizes the internet economy. Here's how and why we should question the attendant rent seeking behavior that surely follows.

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A primer on the CRM blockchain

While blockchain started its life as an enabler for cryptocurrencies, attention is now turning towards its application in security for CRM. Think that's pie in the sky? Read on.

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The net neutrality hairball comes rolling back

Net neutrality is back on the political docket as the Trump administration seeks to roll back advances made under the Obama administration. This matters to everyone and the debate about its future matters.