Trends in politics, technology, demographics and servitization all portend a renaissance for field service in 2017, writes Athani Krishna of ServiceMax
Building on the Salesforce software-as-a-service platform has helped ServiceMax transform the role of field service, writes co-founder Athani Krishnaprasad
Exploring the impact of field service on a company's customer satisfaction, Athani Krishna, CSO of ServiceMax, showcases its customer MilliporeSigma’s progress and bottom-line results
By providing early use cases and proof points for the Internet of Things, field service unlocks IoT for the enterprise, writes Athani Krishna of ServiceMax
Shifting business models from ad hoc emergency response to outcomes-based service is creating a new relationship between the makers of products and consumers.