Time to view customers through a 360° lens This article is sponsored by:
Why the need for a 360° view of the customer has never been greater.
Andrew joined Salesforce in July 2013. He joined from Oracle where, over the past 14.5 years, he held a number of executive positions in the UK, most recently as Vice President Commercial Industries. Previously Andrew was Vice President for Key Accounts in the UK and has also been Head of Oracle’s Public Sector Division. In his role he was Executive Sponsor to a number of major Accounts, Chair of the UK Partner Advisory Board and sponsor of Oracle Directs Sales Academy. Prior to Oracle, Andrew worked for Siebel and CA.
Why the need for a 360° view of the customer has never been greater.
Andrew Lawson discusses one of the topics to be prominent at this year's Dreamforce in San Francisco: AI and its role in the workplace.
As the London end of the Salesforce World Tour kicks off, Andy Lawson looks at the skill sets needed to keep the UK a thriving digital economy.
As Dreamforce kicks off, Andy Lawson, EVP of Salesforce EMEA, contemplates the technology enablers that are changing the nature of customer service.
It’s vital to make sure your sales strategy is deliberate and developed with your customer at the center of all you do, says Salesforce's Andrew Lawson.
The digital skills gap is not just a private sector issue, argues Andrew Lawson, UKI MD, Salesforce; all organisations must appeal to today’s emerging workforce – on multiple levels.
Another year over, a new one about to begin. Andrew Lawson, SVP, North Europe, Middle East & Africa and Managing Director, UK & Ireland at Salesforce, gets out his crystal ball to place some bets on 2017 tech.
It was the biggest Dreamforce to date. Andy Lawson, Salesforce's UK & Ireland Managing Director and SVP, North Europe, Middle East & Africa, selects five of his personal takeaways.
As the Cloud World Tour hits London this week, Andrew Lawson, SVP North Europe, Middle East and Africa, Managing Director UKI for Salesforce, offers some thoughts on the impact of the cloud on UK Plc.