Recent advances in CRM are closing the gap between so-so customer experiences in eCommerce and experiences that match expectations in the real world. It's a whole slew of things coming together at the right time.
Five guys get together to chew the fat about what we've seen at SAPPHIRENow 2017 so far. There has been plenty to consider and the odd surprise. Read on and watch as we assess this year's event.
Hasso Plattner, co-founder SAP used his SAPPHIRENow keynote to flesh out the opening that Bill McDermott hinted at in his keynote the day before.
A conversation with Holger Mueller sparks in interesting debate about how Leonardo fits to SAP customer needs.
SAPPHIRENow 2017's opening keynote was full of enthusiastic demonstrations and vignettes that showed SAP is no slouch in the emerging IoT and 21st century digital world.
Holger Mueller's Storify provides a great way to quickly pick up on what was said in a technology event keynote. Here is his offering from the opening keynote at SAPPHIRENow 2017
Pricing and SAP's Next Big Thing will dominate SAPPHIRENow 17. There is both excitement and concern at some hefty challenges that lay ahead. Whatever happens, it will be 'interesting.'
Unit4's analysts sessions at its Connect event were revealing of a company that is transitioning in its key markets but which needs to be more aggressive in its marketing.
Tableau's switch to subscription model provides an rare insight into what this could mean for buyers. This story exposes some of the immediate issues.
Unit4 has launched Wanda, a digital assistant that takes advantage of Facebook Messenger, Skype or Slack for the processing of many query types including expense handling.
SuiteWorld 17 has come and gone but this year, we found eight customer stories that are worth the reading along with three others that capture the essence of the strategies Oracle NetSuite is deploying.
SAPPHIRENow 17 is not far away. I'm taking the opportunity to pose the start of a different type of conversation with SAP and its customers at this year's event.
What makes for a great place to work? We talk to Sameer Patel, CEO of award winning Kahuna who talks clarity, transparency, goal setting and the importance of owning a sense of achievement in your culture.