Too often, "omni-channel" really means "we have a great digital channel." But consumers expect responsiveness across channels - including the physical. Barb Mosher Zinck assesses new data.
Privacy concerns have been at the heart of the movement for the right to be forgotten popping up in legislation worldwide. Last weekend’s events in Charlottesville, VA raise interesting questions for society and technology that many may not have considered.
Target's digital progress is providing a glimmer of hope for the beleaguered US retail sector, although it's too early to call it a sustained recovery.
ERPfixers is out to change SAP consulting - and it all starts with a simple question. Here's the inside view from founder Paul Ovigele.
ERP solutions won’t necessarily go away but a new generation of solutions gives us clues as to where major productivity gains will come from.
We're all giddy about serverless right? What about event management? Microsoft is the first to tackle a gnarly problem with Event Grid
Digitally-enabled delivery is a big thing in the fast food industry, but is it a long-term competitive differentiator for everyone?
Not long ago, the overwhelming desire in retail was to prove you could be as Amazon as Amazon. Now it's about bringing legacy physical assets into play alongside the digital ambitions.
This week: why automating deep learning matters, and how to hedge against software audits. Plus: the omni-channel blues. Your whiffs include the most unflattering tech headlines of the week.
In a new paper, the government has laid out two options for it's customs arrangement with the EU post-Brexit. One of which has never been tried before.